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Rules,
rules, rules!!! Don't you just hate rules?
Wouldn't it be just great if
everyone on the Internet was so nice that we didn't have to have any rules? Believe me, we
wish it was that way too!
But, because not everyone is so nice and
because we want to provide you with a safer
place to chat and meet new friends, we have to have a few simple
rules we call our "KidChatters™
Online Chatter Rules".
You may have been in other chat rooms on the
Internet where they didn't care what you
did while you were there. Maybe, there were no rules at all! Well,
KidChatters™ is
different. We care about your safety while in our chat rooms, using our WebMail
or chatting with your buddies in the KidChatters Instant Message program. A big part of making the
KidChatters™ Kids Secure Network™ chat services safer and lots of fun is to make
sure everyone understands and tries their best to follow the KidChatters™
Online Chatter Rules.
Please take a few minutes and read through
this page. You can also use this page as a quick reference while you are
in the chat room. That way, if a KidChatters™ Guardian or an adult
hidden room monitor says something to
you about a rule you will know what it is they are talking about. Use the
little table of contents below to read about each topic:
Contents
of the Chat Room
Rules Page:
What Are The Online
Chatter Rules?
To help you
figure out what is okay and what is not okay to do while you are in a
KidChatters™ chat room, using the KidChatters™ Kids Secure WebMail™ or
Kids Secure Instant Messaging™ program we
put together a short list of some very specific rules that really are easy to understand
and follow. If when you read these rules you still are not sure what some of
them mean then ask your parents to help. Here's a list of the KidChatters™
Online Chatters
Rules:
- No Posting Personal Information: Never give out
or ask for personal contact information or any information that would
help someone locate you. To be clear, DO NOT post or ask other chatters for last names (first names are okay
with parent's permission), phone numbers,
credit card information, street addresses, town names, zip codes,
neighborhoods or school names (big cities are okay -- it's safer
to say you live "near Ft. Worth" than to say you live in
Arlington, Texas). Additionally, DO NOT post or ask for Internet contact information
such as email addresses (Not needed because you have a KidChatters™
WebMail address), AOL messenger service #s, MSN
messenger service #s, ICQ #s, or any other instant messenger service
(not needed because you have a KidChatters™ IM address).
Our adult room monitors will never ask for personal identifying or
personal contact information. Be suspicious of anyone who asks you for any
personal identifying or personal contact information. If you do get asked,
please contact us right away at
chatmaster@kidchatters.com.
To be sure, our adult room
monitors will boot you out of the chat room if you try and give out or ask
for this kind
of information.
- No Shouting: Do not
use all capital letters when posting messages. The use of all capital
letters when posting a message in a in a chat room or during an Instant
Messaging session is considered shouting and very poor manners. Here is an example of shouting: THIS IS AN EXAMPLE OF
SHOUTING IN A CHAT ROOM. Shouting is also very irritating to a lot of users. Please
do not try to get around this rule by typing in a combination of
lower and upper case characters.
- No Flaming: Do not engage or
participate in any activities directly or indirectly which harass,
threaten, abuse or intimidate other users. In other words, don't be mean
to others. Always treat others as you would want them to treat you. The final judgment of what is ruled to be
"flaming" is at the sole discretion of the Kidchatters™
staff.
- No Flooding: Do not rapidly enter text/or
images that tend to occupy multiple lines of the message screen. When this
is done it keeps other chatters from being able to post messages. It is
very rude and disrupts the flow of chat in the chat room.
- No Offensive Language: Do not post, or attempt to post
by disguise (represent swear words with symbols or
numbers), any
words which are "foul", "obscene", or
"cuss" words. Additionally, explicitly violent
talk, fights, racist language, or other abusive language is not allowed.
The final judgment of what is ruled to be a
"foul" word, an "obscene" word, or a "cuss" word inappropriate for
viewing by Kidchatters™ members is at the sole discretion of the
Kidchatters™ staff.
- No Disrespectful Behavior: The
Kidchatters™ adult monitors (Guardians) are often in the chat room
or hidden in the background to watch over things. You can always recognize a member of the Kidchatters™
staff when they are in the room because they will have the title
"Guardian" before their user name. For example: Guardian Bleu, or Guardian SoccerMom.
You may also see Chatbob post messages in the room. Chatbob is the founder
of KidChatters™ and is often in the background monitoring the KidChatters™
Network and chat rooms. Sometimes, Chatbob and the Guardians have to make decisions which are not
popular but have to be made for the benefit of all concerned. It is
important that you respect the Kidchatters™ adult monitors like you would your
teacher at school or your coach. Please do not engage in a conversation with a
Kidchatters™
adult monitor which is
disrespectful or argumentative.
Again, the final judgment of what is ruled to be
disrespectful or argumentative and in violation of this rule is at the
sole discretion of the Kidchatters™ staff.
- No Posting of Web Sites :
Do not post web site addresses (URL) to the chat
room. Our adult monitors cannot check out the appropriateness of all web
sites posted while they are monitoring the chat room. Breaking this rule may cause for immediate termination of
membership if it is concluded by the Kidchatters™ staff that there is
significant risk the offender will commit the same violation immediately
upon release of "Access Hold." If a second chance is granted,
a second violation of this or any other rule carrying the same penalty
weight will cause for immediate termination of membership.
- No Posting of
Other Chat Rooms or Instant Messaging (IM) Services: Do not post to
the chat room the web address of other chat rooms, chat services or IM
services. Also, do not post invitations to other chatters to join you in
other chat rooms or IM services. Most other chat rooms are not monitored
and are probably not safe. Inviting or enticing other chatters to leave a
monitored chat room (luring) is a tactic commonly used by people who have
bad motives in mind and are probably dangerous. They want to "lure" a kid
chatter to a place where they can say and do whatever they want with no
adult monitor watching over their activity. Breaking this rule may cause for immediate termination of
membership if it is concluded by the Kidchatters™ staff that there is
significant risk the offender will commit the same violation immediately
upon release of "Access Hold." If a second chance is granted,
a second violation of this or any other rule carrying the same penalty
weight will cause for immediate termination of membership.
- No Cyber
Romancing: We do not allow boyfriend (BF) or girlfriend (GF)
soliciting or romancing.
"Soliciting" is asking if anyone wants to become your boyfriend (bf) or
girlfriend (gf). "Romancing" is using romantic words or actions to
express your feelings for a bf or gf. For example, "I love you" exchanges, cyber kissing, hugging, etc. While Kidchatters™ is
a fun place to meet other kids, it is not the
place to be looking for or engaging in romantic relationships. Since we
are very concerned about the safety of our users we are very strict about
the enforcement of this rule. If we become suspicious of the user
violating this rule we will terminate the user's membership even if they
have not accumulated 12 Cyber Bee Stings.
- No
Inappropriate Role Playing: Inappropriate "role playing"
is where you chat or play games with others and pretend to be doing things you shouldn't be doing.
For example, it is okay to have a cyber pool party as long as everyone
keep their bathing suits on. 'Truth or Dare" is okay as long as the truth
or dare does not break a Kidchatters™ chat room rule. Another good
guideline is: If you wouldn't say it
or do it in front of
your parent or teacher, don't say it or do it in Kidchatters™. The
final judgment of what is considered to be inappropriate role playing is at the sole discretion of the
Kidchatters™ staff.
- No Sharing User
Name or Keyboard: One of the
most serious offenses in Kidchatters™ is to
share your user name or your keyboard. "Sharing" your user
name means you are allowing someone else to use your identity while
using a KidChatters service (chat room, WebMail, Instant Messaging). Usually kids make this mistake by letting a
friend, a relative, or a brother or sister use their Kidchatters™ user
name/password.
"Sharing" a keyboard is basically the same thing. Usually
"sharing" a keyboard is done while you and someone else are
using the keyboard at the same time to post messages in the chat room.
Breaking rule #11 is a very serious matter. The reason it is such a serious
matter is that "sharing" is a security risk. When
you share your user name or keyboard we do not know for sure who is on
the other side. That means we have to assume whoever it is using your
keyboard is not who you or they say they are. When that happens our
service is no longer secure. So, the only choice we have is to take
immediate action and ban your user name from the chat room, WebMail, and
Instant Messaging until we can
counsel with a parent. Breaking this rule may also cause for termination of
your membership. If a
second chance is granted, a second violation of this or any other rule
carrying the same penalty weight will cause for immediate termination of
membership.
Perhaps the most important rule of all is a
rule you have probably already heard of: Treat all others in the chat room the
same way you would want
them to treat you. Follow this "Golden Rule" and you are sure
to make a lot of friends and have a lot of fun chatting.
Top Of Page
What Happens
When Rules Are Broken?
We have specific procedures we use when
disciplinary action is required. When an Online Chatter Rule is broken, four
things happen:
- Warning to stop: There are two
kinds of warnings. One kind is given directly from an adult room monitor
and happens most often in the members community chat room. The second kind
is a cyber warning from our Warning Bee Filter Program and is called a
Warning Bee "Sting."
While using the members community chat room - If when in the
members community chat room you violate one of our Online Chatter Rules
you may be given a warning by one of our adult room monitors to stop violating the rule. How many
warnings you get is left up to the Kidchatters™ adult room monitor, so
you may get one warning or several warnings. Usually, though, the number
of warnings given has to do with the severity (how bad) of the offense.
But, be warned that if the adult room monitor thinks there is a security
threat you may get no
warning at all! In general, the purpose of a community chat room warning is to tell you
to stop breaking the rule or you will get "booted" (ejected)
from the chat room.
While using WebMail or Instant Messaging - Because we cannot be in
your email or in your Instant Messaging session we use a computer program
we call the "Warning Bee"
that reads the content of every email or Instant Message before it is
sent. If the "Warning Bee"
program sees you are breaking one of our Online Chatter Rules it will stop
you from sending the email or message and issue you a cyber warning to
correct the problem. Each time you violate one of the Online Chatter Rules
the Warning Bee will give you a
Cyber Bee Sting. If you get 10
Cyber Bee Stings You will be automatically blocked from using the
WebMail or Instant Messaging service until we can contact and counsel with
your parents.
- Booted from members community chat room: If you do not
listen to warnings or the offense is deemed to be too serious to permit
warnings, you will be "Booted" (ejected) from the community chat room.
Once "booted" your access will be blocked for a pre-determined
time of at least two days. Depending on the seriousness of the offense,
"Access Hold" can be for a period of up to 30 days.
- Disciplinary Notice: When you are
"booted (ejected) from one of our community chat rooms, or receive
10 Warning Bee "Stings" from the WebMail or Instant Messaging programs
your parents will be notified of our action with a Kidchatters™
"Disciplinary Action Notice" email. The "Disciplinary
Action Notice" email will detail the nature of the offense (rule broken)
and the "Access Hold" time period. It will also notify you and
your parents of
the number of "Cyber Bee Stings" you have accumulated.
- Cyber Bee Stings: Each
broken rule (offense) carries with it a number of Cyber Bee Stings.
The amount of stings assessed is proportionate to the gravity
(seriousness) of the rule broken. An accumulation (total) of twelve
(12) stings in any one twelve (12) month period can cause for you to
lose your Kidchatters™ membership. The final judgment regarding
membership termination is at the sole discretion of the Kidchatters™
staff.
How do you know if you have any Cyber
Bee Stings? Two ways: In the Disciplinary Action Notice it will
tell you or when you log onto the WebMail or Instant Messaging system it
will tell you.
When a
"Security Incident" is observed: In our effort to maintain a high degree of
security in the KidChatters Kids Secure Network™ we may observe what we conclude to be a "Security
Incident" which requires immediate action by one of our staff
members. When it comes to protecting the safety of our
Kidchatters™
users, the Kidchatters™ staff will not hesitate to err on the side of caution. Examples of a "Security Incident" include:
- False User Information:
Observations concluding the user may have provided false user
information in the creation of their account.
- Multiple User Names:
Observations concluding the user may have created multiple user names
(identities).
- Suspicious Behavior:
Observation of user behavior that is concluded to be suspicious in
motive.
- Sharing User Name:
Observation or suspicions that a user is allowing someone else to use
their user name and password to gain access to any of the KidChatters Kids
Secure Network™ services.
In these cases involving a "Security Incident" a Kidchatters™
user's account will be placed on "Access Hold" and will remain on
"Access Hold" indefinitely until we can successfully conclude
our investigation of the "Security Incident." In all cases of a "Security Incident" there
will be an immediate assessment of twelve (12)
Cyber Bee Stings. If as a result of
our investigation we conclude there is a "Security Risk" caused by
the "Security Incident" observed, the assessment of twelve (12)
Cyber Bee Stings will remain and the user's Kidchatters™ account
will be terminated. The
final judgment of what is ruled to be a "Security Risk" is at the sole discretion of the
Kidchatters™ management and its staff.
When the Kidchatters™ Acceptable
Use policy is violated: If a Kidchatters™ user account violates
a policy prescribed in the Kidchatters™ Acceptable Use Policy
(KAU), we reserve the right to terminate that
user's account without advance notice.
Clearly, we prefer to advise our members of inappropriate activity by the means described above. However, flagrant violations of the
Kidchatters™
Online Chatter Rules can result in immediate termination of membership and access to the
Kidchatters™ Kids Safe Network™ services without prior notice. Our failure to enforce this policy, for whatever
reason, shall not be construed as a waiver of our right to do so at any time.
Cyber Bee Stings Assessment Guideline:
Each
broken rule (offense) carries with it a number of
Cyber Bee Stings.
The amount of stings assessed is proportionate to the seriousness of the rule broken. A
total of twelve
(12) Cyber Stings in any one twelve (12) month period can cause for a
user to
lose their Kidchatters™ membership. The final judgment regarding
membership termination is at the sole discretion of the
Kidchatters™
staff.
Remember this: The
Cyber Bee Sting system is only a guideline for enacting disciplinary
measures. If it is determined by the Kidchatters™ staff that there is
significant risk the offender will commit the same violation immediately
upon release of "Access Hold" termination of membership may
occur immediately.
Top Of Page
We
Monitor All Chat Room Activity:
It is important that you know
there are adults monitoring all chat room activity. That means all
messages you send to the chat room are being recorded in a log and looked at
by an adult. There are no "private" chat conversations in
Kidchatters™. You do not want to post a message in the chat room thinking it
is not being seen by an adult room monitor. Even if it slips by at the time
you post the message, it will eventually be seen by an adult because all
messages are reviewed. Best way to think about this is: Don't post any
messages in the chat room you would not want your parent or teacher to see.
Adult room monitoring is
accomplished two ways:
-
One way is visible in the
chat room and that is done by adult monitors called
"Guardians." Guardians are in and out of the chat room and
are always visible on the user list. You will know a Guardian is in the
room because they have the title Guardian before their user name. For
example: Guardian_ChatBob, Guardian_bleu, Guardian_roxy, etc.
-
The other way is not visible
in the chat room and is done by adult monitors called
"checkers." Checkers room monitors are invisible to the
kid chatter and not listed on the user list. You can only see a
"checkers" room monitor when he/she addresses the room or a
particular user.
This unique "double monitoring"
approach at Kidchatters™ is something you may have to get used to
because you cannot always see the adult room monitor. However, whenever
a Guardian or a checkers ask you a question it is important you respond to
their question. If you don't they may think you are ignoring them. Ignoring
an adult room monitor can lead to trouble and might get you kicked from the
room. Please remember, our "Guardian" and "checkers"
adult room monitors are there for your safety and protection. So, please be
respectful to them just as you would a parent or a teacher.
If you need clarification of any of the
policies contained on this page, please
contact us
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