Established in 1995

KidChatters recognizes that our users have legitimate concerns about privacy. This concern for privacy becomes even more important when the users are children under the age of 13 years. We support the guidelines and requirements of the Children's Online Privacy Protection Act (COPPA) which became law on April 21, 2000. To learn more about this important Act by the U.S. Congress, click here.

The following Privacy Policy Statement, which is part of our KidChatters Statement of Acceptable Use Policy, sets forth our practices regarding the collection and use of "personally identifiable" information as well as the choices we offer parents and children users regarding the use of this information.

Kinds of Personal Information We Collect

When We Collect The Personal Information

What We Do With The Personal Information We Collect

Reviewing and/or Terminating Personally Identifiable Information

Our Security

KidChatters Statement of Acceptable Use Policy

Who We Are and How To Contact Us:








Kinds Of Personal Information We Collect:

In the process of submitting a registration application with our chat services, considerable personally identifiable information is collected from the parent(s) and/or legal guardian(s) about themselves and the children in their family who will be participating in our chat services.

The specific kinds of  personally identifiable information collected from parent(s), and/or legal guardian(s) during the registration process is as follows:

1. About Parent(s) and Legal Guardian(s):
   
   First and last name; street address; city; state/province; zip/postal code; phone number; email address.
   
   

2. About Children User(s):
   
   First and last name; current age; birthdate.  The IP address, KidChatters user name, KidChatters personal password, and type and version of Internet browser is collected from children users by use of "cookie" during each visit to the KidChatters chat rooms.

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When We Collect The Personal Information:

It is during our three-step registration process that we collect personally identifiable information. The personally identifiable information we collect is collected for two reasons: 1) To confirm with reasonable certainty that it is the child user's parent(s) and/or legal guardian(s) who are providing and consenting to the collection of all personally identifiable information collected; 2) To learn with reasonable certainty the true identity of the parent(s) and/or legal guardian(s), and child users participating in our chat services. The personally identifiable information collected during each step of the registration process includes the following:

1. Step One - The Credit Card Charge Transaction:
   We charge a small subscription fee of $3.95 per month. We collect that subscription fee through a secure  online  credit card transaction, processed by the iPay Company (iPay). The credit card transaction helps us to ensure with reasonable certainty we are dealing with a child's parent(s) and/or legal guardian(s) before we collect any personally identifiable information. In order to successfully complete the secure online credit card charge transaction, the credit card company requires, in addition to relevant credit card information, verifiable personally identifiable information from the parent(s) or legal guardian(s). The verifiable personally identifiable information required includes first and last name, credit card billing address, phone number and email address. The personally identifiable information we collect is not stored onto our server unless the credit card charge transaction is successfully completed.
   
   We use the professional services of a third party credit card processing company, the iPay Company (iPay), to collect personally identifiable information during the credit card charge transaction process. Since we do not control how iPay handles the personally identifiable information provided to them during the credit card transaction, it is recommended that you click here to read the iPayl Privacy Policy,
   
   

2. Step Two - The KidChatters Family Profile Form:
   We require all parent(s) and/or legal guardian(s) of our child users to complete a KidChatters Family Profile.  During this step of our registration process we collect additional personally identifiable information about the parents(s) and/or legal guardian(s) and the child user(s) the responsible parent(s) and/or legal guardian(s) are registering for access to our child user chat services. The information we collect on the Family Profile Form helps us to identify with reasonable certainty the true identity of any chat room user(s). The specific personally identifiable information we collect on the KidChatters Family Profile Form includes:
   
   Personally identifiable information collected about the parent(s) and/or legal guardian(s) consenting to the registration of their child/children user(s): First name, last name, street address, phone number, and email address.
   
   Personally identifiable information collected about the child/children user(s) being registered by consenting parent(s) and/or legal guardian(s): First name, last name, sex, current age, and birth date.
   
   

3. Step Three - The Create New User Form:
   We require all parent(s) and/or legal guardian(s) of our child users to complete the Create New User Form. During this step of our registration process we generate and collect additional child user(s) personally identifiable information. The personally identifiable information collected during this step of the registration process is compiled into a child user profile. The personally identifiable information we collect on the Family Profile Form and the Create New User Form is compiled into a Child User Profile. The Child User Profile is used as a security tool to helps us identify authorized chat room participants. If we suspect a child user(s) in a chat room is not the authentic registered child user, we use the Child User Profile information to assist us in confirming the true identity. The Child User Profile information cannot be viewed by any other child user(s) and is accessible by KidChatters adult room monitoring staff only. 

   Personally identifiable information generated and collected about the child/children user(s) in completion of the Create New User Form: User name (chat room "handle"), first name, last name, personal password. credit card transaction number, email address. and family keyword (a secret word used to confirm identity).

Once the registration process is completed, we use "cookie" technology to track certain personally identifiable information each time a registered child user attempts to log on to a chat room. This information includes the URL and IP address that the child user just came from, the Child's registered User Name and Password, and type and version of web browser being used. The information collected by "cookie" technology is used to make the chat room log on procedure easier and to authenticate the child user for security purposes.

"Cookies" are small pieces of information that are stored by a user's browser on the user's computer hard drive. Unless selected otherwise at login, the "cookies" we use are "session cookies," meaning that they are automatically deleted at the end of a session. A child user has the option of asking the KidChatters system to "remember" their session information when they log on to the chat room. By enabling the  "cookies" technology to "remember them" whenever they log on to the chat room, the child user does not have to enter their User Name and Password every time they log on.

If you would like to disable the "cookie"  technology, you can usually do so one of two ways:

1. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You are always free to decline our "cookies" if your browser permits.
   

2. If previously selected, deselect the option to "Remember My Information" on the log on page. You may have to reboot your computer after you deselect this option for the option to take effect and, in essence, erase the "cookie" information.

If you or your child user sends us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the site, we may collect such information into a file specific to you.

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What We Do With The Personal Information We Collect:

For Administrative and Operations Purposes:

We sometimes use email addresses and phone numbers to contact a child user's parent(s) and/or legal guardian(s) regarding administrative matters. Among other things, we also use personally identifiable information for billing purposes; to personalize our service; to anticipate and resolve problems with our service; to investigate activity that may violate our user agreement (the KidChatters Statement of Acceptable Use); and to enhance the capabilities of our internal security systems.

The child user and parent(s) and/or legal guardian(s) contact information may be used to contact the child user and/or the child user's parent(s) and/or legal guardian(s) when necessary for chat room disciplinary notices and reports. Among other things, these notices will include changes in KidChatters policies, chat room behavior reports, and disciplinary action notices.

We also track the total number of visitors to our site in an aggregate form to allow us to update and improve our site, and tell other people something about the numbers of people who come to KidChatters  Personally identifiable information is not extracted in this process.

For Advertising, Promotional, and Marketing Purposes:

We do not sell or rent any personally identifiable information about our child users, their parent(s) and/or legal guardian(s) to any third party. We do, however, aggregate personally identifiable information (this means any one user is one of the bunch, no information is singled out) and disclose such information in aggregate to advertisers and for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to personally identify our child users, their parent(s) and/or legal guardian(s). Certain information is not disclosed in aggregate at all. That personally identifiable information which is not disclosed at all in aggregate  includes:

1. For child users: First and last name, User Name, Password, email address,  and street address, phone number.
   

2. For parent(s) or legal guardian(s): First and last names, email address, street address, phone number.

We may on occasion run contests on our site in which we give the opportunity for a registered child users to enter the contest (KidChatters registered child users only). In all cases, a privacy statement will be posted disclosing how any personally identifiable information collected from the contest participants in any such contest will be used by all parties involved. In all cases, when a child user is asked to register for a contest we require the consent of the child user's parent(s) and/or legal guardian(s).

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Reviewing and/or Terminating Personally Identifiable Information:

At any time the parent(s) and/or legal guardian(s) of a child user may elect to review the child's personal information, ask to have it deleted and refuse to allow any further collection or use of the child's information. Additionally, at any time the parent(s) and/or legal guardian(s) of a child user may request that KidChatters terminate, revoke, or cancel the child user's registration with the KidChatters chat service. When a child user's parent(s) and/or legal guardian(s) terminate, revoke, or cancel the child user's registration with the KidChatters chat service, all personally identifiable information collected and stored on the KidChatters domain server for the child user(s) and the child user(s) parent(s) and/or legal guardian(s) is deleted from computer memory. Additionally, the child user's accessability to any of the KidChatters chat rooms and/or chat services will be blocked.

If a child user's parent(s) and/or legal guardian(s) would like to review their child/children's personal information, they can do so by contacting KidChatters at chatmaster@kidchatters.com. Please place the words "Personal Information Review Request" in the "Subject" line of the email.

If a child user's parent(s) and/or legal guardian(s) desires to terminate, revoke, or cancel their child user(s)' registration with KidChatters they can do so by contacting KidChatters at chatmaster@kidchatters.com. Please place the words "Termination of KidChatters Service Request" in the "Subject" line of the email.

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Our Security:

KidChatters uses industry standard efforts to safeguard the confidentiality of all personally identifiable information. However, "perfect security" does not exist on the Internet. We cannot and do not guarantee against unauthorized intrusions into our system.

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KidChatters Statement of Acceptable Use Policy:

This Privacy Policy is incorporated into and subject to the terms of the Statement of Acceptable Use Policy. All registered users of the KidChatteres chat services are required to accept and comply with the terms of the KidChatters Statement of Acceptable Use Policy in order to obtain registration approval.

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Who We Are and How To Contact Us:

KidChatters.com is owned and operated by Jima USA, Inc., a Texas Corporation.

To contact us:

Send E-mail To:

chatmaster@kidchatters.com

Send Snail-Mail To:

KidChatters.com
C/O Jima USA, Inc.
P.O. Box 5218
Granbury, TX 76049

Telephone or Fax To:

Tel: 1-800-252-1050

Fax: 817-573-8309

To return to KidChatters™ Home Page, click here.

Your child's privacy is very important to us.
Before you register your child, please
Read Our Privacy Policy


 

We support the
Children's Online Privacy Protection Act
www.kidchatters.com. Copyright © 1997
All rights reserved. Jima USA, Inc.
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